Privacy Policy

Introduction

At Ticket Committee, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our event ticketing platform.

Information We Collect

We collect information that you provide directly to us, such as:

• Account information (name, email address, password)
• Profile information (organization details, contact information)
• Payment information (processed securely through Stripe)
• Event information (event details, ticket types, pricing)
• Attendee information (names, contact details, responses to custom questions)

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send notifications, including SMS messages for check-in/check-out
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and other illegal activities

Sharing of Information

We may share your information with:

• Service providers who perform services on our behalf (e.g., payment processing, data analysis, email delivery)
• Event organizers for the events you purchase tickets for
• Third parties in connection with a business transfer
• Law enforcement or other third parties as required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• Access to your personal data
• Correction of inaccurate data
• Deletion of your personal data
• Restriction or objection to processing
• Data portability

To exercise these rights, please contact us at privacy@ticketcommittee.com.

SMS/Text Messaging

When you provide your mobile phone number, you may receive SMS/text messages from Ticket Committee related to:

• Event check-in and check-out notifications
• Order confirmations and ticket delivery
• Event reminders and updates from event organizers
• Account verification and security alerts

Important: We do not share, sell, rent, or trade your mobile phone number or any mobile information with third parties or affiliates for marketing or promotional purposes. Your mobile information is used solely for the purposes described in this Privacy Policy and to provide you with the services you have requested.

Message frequency varies based on your event activity. Message and data rates may apply. You can opt out of SMS messages at any time by replying STOP to any message you receive from us, or by contacting us at privacy@ticketcommittee.com.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.