Privacy Policy

Introduction

At Ticket Committee, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our event ticketing platform.

Information We Collect

We collect information that you provide directly to us, such as:

• Account information (name, email address, password)
• Profile information (organization details, contact information)
• Payment information (processed securely through Stripe)
• Event information (event details, ticket types, pricing)
• Attendee information (names, contact details, responses to custom questions)

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send notifications, including SMS messages for check-in/check-out
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and other illegal activities

Sharing of Information

We may share your information with:

• Service providers who perform services on our behalf (e.g., payment processing, data analysis, email delivery)
• Event organizers for the events you purchase tickets for
• Third parties in connection with a business transfer
• Law enforcement or other third parties as required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• Access to your personal data
• Correction of inaccurate data
• Deletion of your personal data
• Restriction or objection to processing
• Data portability

To exercise these rights, please contact us at privacy@ticketcommittee.com.

SMS/Text Messaging

How You Consent to Receive SMS Messages

You will only receive SMS/text messages from Ticket Committee if you explicitly opt-in during the ticket checkout process. When purchasing tickets for events that have SMS notifications enabled, you will be presented with a clear checkbox that states:

You must actively check this box to consent to receiving SMS messages. This consent is required only for events where the organizer has enabled SMS notifications. If you do not check the box, you will not receive SMS messages related to that event.

Types of SMS Messages

After providing your explicit consent, you may receive SMS/text messages related to:

• Event check-in notifications (when you or your attendee checks in)
• Event check-out notifications (when you or your attendee checks out)
• Registration confirmations
• Event Related Links (e.g., waiver signing requests)

Your Privacy

Important: We do not share, sell, rent, or trade your mobile phone number or any mobile information with third parties or affiliates for marketing or promotional purposes. Your mobile information is used solely for the purposes described in this Privacy Policy and to provide you with the event notification services you have explicitly consented to receive.

Message Frequency and Costs

Message frequency varies based on your event activity (typically 1-4 messages per event). Message and data rates may apply depending on your mobile carrier plan.

How to Opt Out

You can opt out of SMS messages at any time by:

• Replying STOP to any message you receive from us
• Contacting us at privacy@ticketcommittee.com

After opting out, you will receive a confirmation message and will no longer receive SMS messages from us unless you opt-in again for a future event.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.